Assisting authorities comply with the requirements of Governments Network Accessibility Plan – NAP

Safety - Accessibility - Inclusivity

​

Commencing 28th August 2026, all local transport authorities (LTAs) in England must publish an initial bus network accessibility plan (Bus NAP) by 1 April 2027.

 

Trueform provide a cost-effective, nationwide bus stop and shelter survey and auditing service to enable transport authorities to meet this requirement and gain a clear and comprehensive understanding of their bus stop infrastructure.

​

Every month, we undertake over 5,000 on-street audits for our customers.  Our large, experienced team of auditors and administrators utilise the latest in computerised surveying software to provide accurate information and data on bus stop and shelters assets.

​

We provide a tailor-made range of services, ranging from a single individual stop or route assessment, through to full county / city wide reviews of all stops and shelters. The choice is yours.

 

Our audits deliver essential stop, shelter and stopping places data and insights to empower your decision-making and planning.   Our customers can make informed decisions to optimise their budget spending, improve the quality, appeal, safety, accessibility and inclusivity of roadside infrastructure, enhancing the overall customer experience.

​

Our surveys have helped transport authorities and highways departments throughout the UK allocate their budgets efficiently, prioritising areas in need of attention.

​

Computerised Data Collection

Our operatives utilise cutting-edge, specialist  survey software and handheld tablets for optimised data collection.  Our systems and processes ensure that our reports are delivered in a range of accessible formats which can seamlessly integrate into your data management systems.
 

REPORTS INCLUDE:

Detailed Stop & Shelter Survey Data: Supplied electronically, in a format fully compatible with your data systems (e.g. TRAMS, PowerBI, etc.).

​

INCLUDING:

Photographic Evidence: Documenting conditions and any required repairs.

Detailed Recommendations: A range of clear, actionable steps for any improvements, maintenance, repair and upgrades that may be required.